To our MUJI passport holders,
Thank you for being a part of our community and downloading the MUJI passport app!
We’d like to provide an update on member mileage accrued throughout the months of July 2021 through August 2021. Due to an error in the system, miles accrued by members in this time are currently unavailable and are not reflected accurately on your accounts.
We are currently working to restore the mileage earned thus far by September 12th, 2021. Please kindly check your account to ensure your miles are displayed at the end of this week. If you believe you are missing mileage points or have yet to see them return by the 12th, please feel free to reach out to our customer service team at firstname.lastname@example.org for assistance.
Thank you so much for your understanding!
MUJI U.S.A. LIMITED